Care guides

Clear answers for important decisions.

Practical guidance for older people, families and carers. We explain what personal safety technology can help with, where its limits are, and the questions worth asking.

Understanding the technology

How personal safety devices work: a simple guide for families

GPS, an SOS button, fall detection and monitoring explained in plain English.

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Understanding the technology

GPS vs geofencing: what helps families stay in touch?

Two different tools, what they can do, and the limits worth knowing.

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Understanding the technology

How fall detection alarms work — and their limits

What a fall alert may pick up, when to press SOS, and how to plan around it.

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Choosing support

Personal alarm or home lifeline? How to choose

A practical comparison for people deciding between home-based and mobile support.

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For families

How to choose a personal alarm for an elderly parent

A kind, practical checklist for adult children researching a first alarm.

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For families

How to talk to a parent about using a safety device

A respectful way to begin a conversation without making someone feel managed.

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For families

Five risks to think about when an older person lives alone

A balanced look at everyday risks, practical planning and when to seek advice.

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Choosing support

What to check before buying a mobile personal alarm

The questions that matter about coverage, charging, monitoring, cost and comfort.

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Choosing support

Personal alarm watch or pendant: which feels right?

Compare the two wearable styles by routine, comfort and how likely they are to be worn.

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For families

Caring from a distance: handling worry without carrying it alone

Supportive, practical guidance for families who are doing their best from afar.

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